Last Updated: September 16, 2026
TM Game Studio ("TM Game Studio," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing our digital products, contacting support, or otherwise interacting with our services.
This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices you may have regarding your personal information.
By accessing or using the TM Game Studio website or purchasing our products or services, you acknowledge the practices described in this Privacy Policy.
1. About TM Game Studio
TM Game Studio develops and sells digital products, including Minecraft plugins, software, downloadable files, and related digital services.
Our products are delivered digitally after purchase.
Questions regarding this Privacy Policy may be submitted through the contact or support methods provided on the TM Game Studio website.
2. Information We May Collect
Depending on how you interact with TM Game Studio, we may collect certain information about you.
This information may include:
- Your name
- Email address
- Account username
- Billing-related information provided as part of a transaction
- PayPal transaction information
- Transaction or payment identification numbers
- Products purchased
- Purchase history
- Download history
- License information
- Account activity
- IP address
- Browser type
- Device information
- Operating system
- Website usage information
- Support requests
- Messages or communications you send to us
- Any other information you voluntarily provide
We only collect information that is reasonably necessary to operate our website, process purchases, provide products, provide support, maintain security, and conduct our business.
3. Information Collected Automatically
When you access our website, certain technical information may be collected automatically.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of access
- Referring website
- General website activity
- Session information
- Cookies or similar technologies
This information may be used to maintain website functionality, improve our services, analyze website traffic, identify technical problems, and help prevent fraudulent or abusive activity.
4. How We Use Your Information
TM Game Studio may use collected information for purposes including:
- Processing and verifying purchases
- Delivering purchased digital products
- Managing customer accounts
- Providing access to purchased Minecraft plugins
- Verifying product ownership
- Maintaining purchase records
- Managing licenses or download access
- Providing customer support
- Responding to questions or support requests
- Processing account-related requests
- Detecting and preventing fraud
- Detecting unauthorized account activity
- Protecting TM Game Studio and its customers
- Improving our website
- Improving our products and services
- Troubleshooting technical problems
- Maintaining security
- Keeping accounting and transaction records
- Enforcing our Terms of Service and other policies
- Complying with applicable legal obligations
We may also use transaction records to investigate payment disputes, unauthorized transactions, or other suspected fraudulent activity.
5. Payment Processing
TM Game Studio uses PayPal to securely process payments for purchases made through our website.
When you make a purchase, certain information necessary to complete the transaction may be collected and processed directly by PayPal.
TM Game Studio does not store your full credit card number, bank account information, PayPal password, or other sensitive PayPal payment credentials.
Payment information is handled by PayPal according to PayPal's own security practices, terms, and privacy policies.
We encourage customers to review PayPal's Privacy Policy to understand how PayPal collects, processes, stores, and protects payment information.
TM Game Studio may receive and retain limited transaction information from PayPal, including information such as:
- Customer name
- Customer email address
- Transaction ID
- Payment status
- Payment amount
- Currency
- Products purchased
- Transaction date
- Order information
We may retain this information for order processing, customer support, accounting, fraud prevention, dispute management, purchase verification, and legal compliance.
6. Digital Product Purchases
TM Game Studio primarily sells digital products, including downloadable Minecraft plugins and related software.
When you purchase a digital product, we may maintain records associated with that purchase.
These records may include:
- Product purchased
- Purchase date
- Transaction ID
- Account associated with the purchase
- Email address associated with the purchase
- License information
- Download history
- Product access information
- Payment status
These records may be necessary to verify ownership, provide customer support, maintain licenses, prevent unauthorized distribution, investigate fraud, and manage digital product access.
Our refund and purchase terms are governed separately by the TM Game Studio Terms of Service and applicable Refund Policy.
7. Account Information
If our website allows customers to create accounts, we may collect and retain information associated with those accounts.
This information may include:
- Username
- Email address
- Account creation date
- Purchase history
- Download history
- Product licenses
- Account status
- Support history
- Login or security information
- IP addresses associated with account activity
Account information may be used to provide access to purchased products and protect accounts from unauthorized activity.
8. Cookies and Similar Technologies
TM Game Studio's website may use cookies and similar technologies.
Cookies are small files stored on your device that help websites remember information about your visit.
Cookies may be used to:
- Keep users logged in
- Maintain shopping cart functionality
- Remember website preferences
- Improve website performance
- Maintain website security
- Analyze website traffic
- Detect fraudulent activity
- Maintain user sessions
You may be able to disable or delete cookies through your browser settings.
Disabling certain cookies may cause some website features to function incorrectly or become unavailable.
9. Analytics
TM Game Studio may use website analytics or similar tools to better understand how visitors use our website.
Analytics information may include:
- Pages visited
- Approximate traffic sources
- Browser information
- Device information
- Session duration
- Website navigation
- General interaction with the website
This information may be used to improve website performance, usability, products, and customer experience.
10. How We Share Information
TM Game Studio does not sell your personal information.
We may share limited information with third-party service providers when reasonably necessary to operate our business.
These providers may include:
- PayPal
- Website hosting providers
- Email service providers
- Security providers
- Analytics providers
- Fraud prevention services
- Database or infrastructure providers
- Customer support services
Third-party service providers may only receive information necessary for the services they provide.
Their handling of personal information may also be governed by their own privacy policies and terms.
11. Legal Requirements
TM Game Studio may disclose personal information when we reasonably believe disclosure is required to:
- Comply with applicable law
- Respond to a lawful court order
- Respond to a subpoena or legal process
- Cooperate with law enforcement where legally required
- Investigate fraud
- Protect the security of our website
- Protect TM Game Studio's legal rights
- Protect our customers
- Prevent illegal activity
- Enforce our Terms of Service
- Investigate unauthorized use of our products
We may also preserve relevant records when reasonably necessary for a legal dispute or investigation.
12. Fraud Prevention and Security
TM Game Studio may collect, process, and retain certain information for fraud prevention and security purposes.
This may include:
- IP addresses
- Transaction IDs
- Account activity
- Payment status
- Purchase history
- Download activity
- Login activity
- Communications with support
We may use this information to identify suspicious transactions, compromised accounts, unauthorized product distribution, payment disputes, or other potentially fraudulent activity.
13. Chargebacks and Payment Disputes
If a customer opens a PayPal dispute, claim, chargeback, or other payment dispute, TM Game Studio may use relevant transaction, account, download, communication, and product-access records to respond to that dispute.
Information provided as part of a payment dispute may be shared with PayPal, payment institutions, banks, financial institutions, or other parties involved in processing or reviewing the dispute where reasonably necessary.
Account actions resulting from chargebacks or payment disputes are governed by the TM Game Studio Terms of Service.
14. Data Security
TM Game Studio takes reasonable administrative, technical, and organizational measures designed to protect personal information against:
- Unauthorized access
- Unauthorized disclosure
- Loss
- Misuse
- Alteration
- Destruction
However, no website, computer system, Internet transmission, or data storage system can be guaranteed to be completely secure.
Therefore, we cannot guarantee absolute security of information transmitted to or stored by our systems.
15. Data Retention
TM Game Studio may retain personal and transaction information for as long as reasonably necessary for legitimate business purposes.
Information may be retained for purposes including:
- Maintaining purchase records
- Verifying product ownership
- Providing customer support
- Managing product licenses
- Preventing fraud
- Resolving disputes
- Responding to payment disputes
- Maintaining accounting records
- Enforcing agreements
- Complying with legal obligations
Certain information may continue to be retained after an account is closed when reasonably necessary for these purposes.
16. Third-Party Websites and Services
Our website may contain links to websites or services operated by third parties.
These third parties may have privacy practices that differ from those of TM Game Studio.
TM Game Studio is not responsible for the content, security, privacy practices, or policies of third-party websites or services.
We encourage customers to review the privacy policy of any third-party service before providing personal information.
17. PayPal
PayPal is an independent third-party payment provider.
When you use PayPal to purchase a product from TM Game Studio, your use of PayPal is also subject to PayPal's own terms, privacy policies, and security procedures.
TM Game Studio does not control how PayPal independently collects or processes information submitted directly to PayPal.
18. Children's Privacy
TM Game Studio's services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under the age of 13 without appropriate authorization.
If we become aware that personal information from a child under 13 has been collected improperly, we will take reasonable steps to remove or address that information where required.
Parents or guardians who believe a child has provided personal information to TM Game Studio may contact us using the contact information available on our website.
19. Your Privacy Rights
Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information.
These rights may include the right to:
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information about how personal information is used
- Object to or restrict certain processing
- Request a copy of certain information
- Withdraw consent where processing is based on consent
These rights are not absolute and may be subject to legal exceptions.
For example, TM Game Studio may need to retain certain transaction information for accounting, fraud prevention, dispute resolution, legal compliance, or enforcement of our agreements.
Requests regarding personal information may be submitted through our website's contact or support system.
20. United States and International Customers
TM Game Studio may provide products and services to customers located in different countries.
If you access our website or purchase products from outside the United States, information may be processed or stored in locations where privacy laws differ from those in your country.
Where required by applicable law, we will take reasonable measures concerning the handling of personal information.
21. Business Transfers
If TM Game Studio is involved in a merger, acquisition, sale, restructuring, transfer of assets, or similar business transaction, customer information may be transferred as part of that transaction where permitted by law.
Any successor or acquiring organization may continue to process applicable information according to this Privacy Policy or a replacement privacy policy.
22. Changes to This Privacy Policy
TM Game Studio may update this Privacy Policy from time to time.
When changes are made, the updated Privacy Policy may be posted on our website with a revised Last Updated date.
We encourage users to periodically review this Privacy Policy for changes.
Continued use of our website after an updated Privacy Policy becomes effective may be subject to the revised policy where permitted by applicable law.
23. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way TM Game Studio handles personal information, please contact us using the official support or contact methods provided on the TM Game Studio website.
When submitting a privacy-related request, we may need to verify your identity before providing, modifying, or deleting certain account information.
Important Digital Product Notice
TM Game Studio sells digital products, including downloadable Minecraft plugins and software.
Purchase information, transaction records, license records, download activity, and related account information may be retained when reasonably necessary for product ownership verification, customer support, security, fraud prevention, accounting, dispute handling, and legal compliance.
Payment transactions are processed through PayPal, and TM Game Studio does not store customers' full credit card numbers, bank account credentials, or PayPal passwords.